Design Factors of a Mobile Museum Navigation System: The Case of National Palace Museum in Taiwan
نویسنده
چکیده
With the integration of cultural tourism and digital technology, tourists are no longer passively content with pre-arranged tours. How to integrate a mobile museum navigation system into smart phones to increase the learning experience of tourists is increasingly important to museum tourism. This study used visitors of the National Palace Museum in Taiwan as research participants and derived 7 design guidelines with 38 influence factors based on an extensive literature review and a detailed analysis of personal digital navigation systems. Using analytic hierarchy process, the study identified that information quality in navigation systems and convenience of communication between users and the system are the two most critical design factors for a successful navigation system.
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تاریخ انتشار 2016